Adult Social Care Providers Handbook

The tri.x Adult Care Providers Handbook provides a range of guidance to support managers and teams delivering care and support services (including those regulated by the Care Quality Commission) to meet their regulatory responsibilities and provide the best care and support possible. This includes care homes, domiciliary care services and supported living.Key Benefits for Staff:

• User-Friendly: Our handbook is easily accessible, mobile-friendly, and meticulously structured to ensure that staff can find what they need, when they need it.
• One Stop Shop: Everything all in one place-tri.x procedures and guidance alongside your own local forms and processes.
• Practical Relevance: Tailored to a variety of direct practice situations, our handbook helps staff understand and meet statutory requirements in practical and actionable ways.
• Personalised Practice: Our handbook promotes a personalised approach, supporting staff to take steps to ensure care is adapted to the unique needs of each individual.
• Advanced Technology Utilisation: 24-hour access on all devices and major browsers, and an innovative portal that records and tracks reading to support learning and development.
• Trusted Resources: Access to a collection of trusted tri.x resources to support practice, including The Care Act 2014 Resource, The Mental Capacity Act 2005 Resource and Practice Toolkit and a detailed glossary.

Key Benefits for Managers and Organisations:

• Legislative Updates Managed: With tri.x, there’s no need to worry about keeping the handbook current with the latest legislation and case law—our experts handle that for you.
• Time and Resource Saving: Free up valuable time to focus on other projects or improving local processes and practices rather than procedural maintenance.
• Flexible Content Management: Upload and share local resources with practitioners, easily and at any time you need to.
• Cultivating Confidence: Foster a culture of autonomous, confident staff who feel supported and informed.
• Supports Professional Development: Complement and enhance internal training, supervision, and continuous professional development initiatives through the tri.x portal reading task functionality.
• Consistency and Compliance: Our handbook ensures that best practices are consistently applied across your service, helping to improve outcomes.
• Improve CQC Assessment Outcomes: Better guidance = better practice = better assessment outcomes, simple.
• Reduced Risks: Lower the risk of safeguarding concerns, complaints and regulatory action.
• Management Tools: Stay connected and supported with direct links to the CQC Provider Portal, ASC-WDS and Skills for Care.
• Join us in setting a new standard in care and support—where technology meets compassion and practicality.