Interpreting Changes
Vital to our work is keeping abreast of new or changing legislation, regulations, case law and emerging best practices.
Our experts employ the following strategies to stay informed:
- Signing-up to relevant email notification alerts such as: Department for Education, Ofsted, Department of Health and Social Care, Care Quality Commission, Local Government and Social Care Ombudsman etc.
- Signing-up to relevant newsletters such as: Social Care Institute for Excellence, Skills for Care, 39 Essex Chambers
- Effective use of our professional LinkedIn networks
- Attending events (training, conferences and forums)
- Links with professional membership groups e.g. SWE
- Liaising with you to understand changing local policy and pressures
- Individual and group CPD activity (training, peer supervision)
When identified, suggested procedure amendments are discussed and agreed by our Content Development and Review Board.
Editorial Quality Assurance
When a change needs to be made to an existing procedure, or new content needs to be written, the task is allocated to a tri.x subject matter expert to undertake relevant research/consultation and complete the first draft.
First drafts are quality assured by a second tri.x expert before being approved for publishing by the relevant Head of Service.
Any amendments that require legal oversight will be submitted to a relevant legal associate prior to being published.
The Content Development and Review Board tracks the progress of all editorial tasks to ensure that updates are project managed in a timely way.
We have a system to ensure that procedures are reviewed periodically, especially those that have not required an amendment for some time. Depending on the nature of the content, these reviews will be undertaken by a tri.x subject matter expert or a legal associate.
Updating your Procedures
Most of the procedures solutions we provide are updated through a scheduled update process. Scheduled updates are opportunities for the latest procedure changes to be integrated into your manual.
Scheduled updates take place once every 6 months following your initial development. The process begins with an update plan that will set out clearly all the amendments that tri.x will be making to ensure that your procedures remain as up to date as possible. You will have time to review these amendments and submit any additional change requests to your Lead Consultant.
An amendment note will be added to the top of all updated procedures and the site also has an amendment area, where a record of all changes made over the contractual period is available.
The system has a ‘Register for Updates’ facility – users that register will receive notification emails from us when updates are published.
Each version of the site is archived.
Update of tri.x resources
Many of our procedure solutions contain free online tri.x resources. The same tools and methods outlined above are used to identify amendments to these resources and ensure that these are made in a timely way. tri.x resources do not have scheduled updates; instead, they are updated centrally as required with the latest version always available online.
These are a few of our resources:
- The Care Act 2014
- The Mental Capacity Act 2005 Resource and Practice Toolkit
- Glossary
- tri.x Resources (including legislation links, NICE guidelines and legal literacy resources)
Additional information
To support users to stay up to date we also provide the following:
- A quarterly Information Circular, highlighting key updates across the social care sector.
Our Services
Why Choose tri.x?
Our expertise, professional judgement and quality assurance processes make us unique. Find out what sets us apart and why you should choose tri.x.